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F1 Frontier One — accredited by the RCMP
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Contact us

Reach the right department directly, or send us a message and we'll get back to you. For appointments, the fastest route is to book online.

  • 14 offices across Ontario & Alberta
  • Most inquiries answered within one business day
  • RCMP-accredited agency

Contact a department

Each department has its own line and inbox so your message reaches the right people. For office addresses and hours, see your nearest location page.

General

For booking and general inquiries.

Business

For business-related inquiries, including group or company processing and pricing requests.

Manager

For any service complaints or compliments.

International

For international fingerprinting service inquiries.

Send us a message

Choose a department and we'll open a pre-filled email in your mail app. Prefer to write directly? Use the addresses above.

Required field

So we can reply to you.

No payment is taken here. We'll reply by email, usually within one business day.

Ready to get fingerprinted?

Book online at any of our 14 offices across Ontario and Alberta.

Book an appointment

Choose your office

14 offices in Ontario and Alberta. Every office offers the same RCMP-accredited service.

Before you book: not a government agency · no police reports · no IRCC biometrics
  • We are a private company, not a government agency. We are accredited by the RCMP to capture and submit your fingerprints.
  • We do not provide police reports or criminal database access. For a police report, contact your local police service directly.
  • We do not collect IRCC biometrics. Those happen at a government office. Your IRCC letter lists the location.

Ontario 12

Alberta 2

No payment online — you pay at your appointment.